'I need your help please? I have 3 dependents and a problem with my benefits which means we have no money for food.'
On the phone I directed her to go to the CAB where they were issued a Foodbank voucher. They exchanged the voucher for 3 days of non-perishable food.
'What a blessing to meet your friends today, they made us welcome and put us at ease. Tonight has a Christmassy feel for my family. We are full and relaxed. God is with us. Thank you.'