Get Help
FAQs
Here are answers to frequently asked questions:
How does my organisation make a referral to the foodbank?
Our foodbank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres, health visitors, doctors surgeries and schools are just some of those who can refer people to our foodbank. If you think that your organisation could help people by referring them to our foodbank, please get in touch with us to discuss becoming a registered referral agency.
Where is my nearest foodbank centre?
Please go to the locations page to find the address and opening times of each of our foodbank centres. Please note you must have been referred to the foodbank and have an appointment to collect food in person. If you don’t have a referral, look at the How to Get Help page or contact us to find out how to get one.
What’s in a typical food parcel?
A typical food parcel contains a minimum of three days of nutritionally balanced, non-perishable, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned fish, tinned vegetables, instant mash, UHT milk, tea, coffee, tinned desserts and biscuits. Some foodbanks also provide fresh produce if they are able to.
Can the parcel be adapted to special dietary requirements?
Our foodbank can usually adapt your food parcel to suit your dietary needs. We can provide specific parcels for a range of needs including people with diabetes, gluten intolerance, vegetarians and halal. We will also endeavour to adapt your parcel to accommodate any food allergies you indicate.
Will the food parcel cater for my whole family?
Our foodbank will adapt your food parcel according to the number of adults and children indicated on your voucher. They will also endeavour to provide foods that are age appropriate and in suitable quantities for your children.
I have a baby, can you help with supplies of nappies and baby food?
We now also have a BabyBank at Haywards Heath Foodbank. In addition to nappies and baby toiletries we have a wide range of baby items; cots, Moses baskets, bedding, clothes for babies and children up to age 3, pushchairs, stairgates and highchairs. Powdered milk and baby/toddler food is also available. We will signpost you to local provision of further support where possible.